Effective Date: May 16, 2025

Welcome to Blue Ocean Chat, a service provided by Blue Ocean Logix LLC ("we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our website and any related services (collectively, the "Service"). By using our Service, you agree to these Terms. If you do not agree, please do not use our Service.

1. Service Description

Blue Ocean Chat is a software platform that allows users to build, manage, and deploy AI-powered chatbots designed for performance marketing use cases. The platform provides tools for lead engagement, logic flows, integrations, and CRM routing.

2. Eligibility

To use Blue Ocean Chat, you must be at least 18 years old and have the authority to enter into a binding agreement. By using the platform, you represent and warrant that you meet these requirements.

3. Account Registration

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.

4. Use of the Service

You agree to use the Service in accordance with all applicable laws and regulations. You must not:

Violate any local, state, national, or international law

Infringe on intellectual property rights

Transmit any harmful, fraudulent, or abusive content

Attempt to gain unauthorized access to the platform or other accounts

5. Payment and Billing

Certain features of the Service may be offered on a paid basis. You agree to provide accurate billing information and authorize us to charge your payment method for all applicable fees.

We reserve the right to change our pricing at any time. You will be notified of changes prior to your next billing cycle.

6. Intellectual Property

All intellectual property rights in the Service and its content are owned by or licensed to Blue Ocean Logix LLC. You are granted a limited, non-exclusive, non-transferable license to use the Service solely for your internal business purposes.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software.

7. Third-Party Services

Blue Ocean Chat may integrate with third-party services such as CRMs, communication tools, and APIs (e.g., Twilio, Retellai, Google Sheets). We are not responsible for the terms or data practices of these third-party services.

8. Data and Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data. Please review it here: Privacy Policy

9. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the Service will be error-free, secure, or uninterrupted.

10. Limitation of Liability

To the maximum extent permitted by law, Blue Ocean Logix LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill.

11. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or misuse the platform. You may terminate your use of the Service at any time by contacting us.

12. Indemnification

You agree to indemnify and hold harmless Blue Ocean Logix LLC and its affiliates, officers, employees, and agents from any claims, losses, or damages arising from your use of the Service or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the new version on our website. Continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, please contact:

Blue Ocean Logix LLC

1309 Coffeen Ave, Suite 1200

Sheridan, WY 82801

Email: legal@blueoceanchat.com