Introduction

Welcome to Blue Ocean Chat ("we," "us," or "our"). We are committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services (collectively, the "Services").

Information We Collect

We may collect the following types of information when you interact with our Services:

Personal Information: Information such as your name, email address, company name, and any payment details you provide when requesting access or using our Services.

Usage Information: Details about how you use our Services, including chatbot interactions, pages visited, features accessed, and session durations.

Technical Information: This may include your IP address, browser type, device type, operating system, referral URLs, and similar technical data.

How We Use Your Information

• We use the information we collect for purposes including:
• To operate, provide, and improve the functionality of our Services.
• To communicate with you regarding your account, inquiries, and updates.
• To process payments and manage transactions.
• To personalize your user experience and optimize performance.
• To ensure compliance with applicable laws and protect our legal rights.

Sharing Your Information

We do not sell or rent your personal information to third parties for marketing purposes.

We may share your data only with:

Service providers that help us operate our platform, such as cloud hosts, analytics providers, and payment processors.

Law enforcement or government agencies if required by law or to protect our legal rights.

Security

We use industry-standard encryption and access controls to protect your personal information. While we take reasonable steps to safeguard data, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access, update, or delete the personal information we hold about you.

Request that we limit or cease processing your data where applicable.

Opt out of marketing communications at any time via unsubscribe links or by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with the “Effective Date” at the top updated accordingly. Continued use of our Services constitutes acceptance of any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

📧 privacy@blueoceanchat.com